BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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pricing of products that are lowered to get rid of overstock
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shoplifting, employee theft and inventory errors
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delivery of merchandise that is lower than what is on packing slip
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putting a smaller amount of inventory on shelves
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Detailed explanation-1: -When assets of a business are stolen or lost due to error. Categories of loss are “shortage” or “other". Shortage is loss due to shoplifting, employee theft and employee inventory. Other loss is when assets other than merchandise are missing, such as cash or equipment.
Detailed explanation-2: -Shrinkage describes the loss of inventory due to circumstances such as shoplifting, vendor fraud, employee theft, and administrative error.
Detailed explanation-3: -Shoplifting Shoplifting occurs when a customer exits a store with more than what they paid for at the cashier. Shoplifting accounts for 38% of inventory shrinkage, and it surpassed employee theft as the leading cause of shrinkage in the 2016 National Retail Security Survey.
Detailed explanation-4: -Shoplifting is the most frequently occurring type of larceny.