BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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People outside the business who buy an organisations products or services
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Employees that work for the organisation and shop there
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Production development teams
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Designer of the customer service policy
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Detailed explanation-1: -To be clear, an external customer is a person who is not directly connected to your organization other than by purchasing your product or service. This customer could be a one-time purchaser or a person who’ve you worked with long-term and to whom you’ve provided add-ons or customization options.
Detailed explanation-2: -External customers, also known as the clients or clientele, are the people who pay for the goods and services that a company provides. They generally have no other connection to the company beyond their purchases.
Detailed explanation-3: -An external customer is anyone who purchases products or services from your business. They could be individual consumers, businesses, or other organisations.
Detailed explanation-4: -When we think of a customer, we usually think of the “external customer” – a consumer who purchases a product or service. An “internal customer” can be defined as anyone within an organization, who at any time is dependent on anyone else within the organization.
Detailed explanation-5: -External Customers: Those who purchase a product or service. For instance, if you own a dry cleaner, the external customer would be anyone who pays for the dry cleaning service. Internal Customers: Anyone within the organization who at any time, is dependent on anyone else within the organization.