MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
When do you know your product or service is successful?
A
high demand
B
profits
C
satisfied customers
D
all of the answers provided
Explanation: 

Detailed explanation-1: -Conclusion. Good products must have a solid value proposition and solve a real problem, be understandable by users, perform their task as easily and efficiently as possible, and become better and harder to part with the more they are used.

Detailed explanation-2: -At the heart of it, the main difference is that a product business sells physical, tangible objects, whereas a service business provides value through intangible skills, expertise and time. The marketing techniques and costs vary when you’re selling services versus selling products, as well.

Detailed explanation-3: -Know your products and services. For high value sales, product knowledge is key. An intimate understanding or your products’ features allows you to tailor your language and approach to meet the values and expectations of your customer.

There is 1 question to complete.