BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When the customer presents you with a problem, you should ask her:
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How she would like the situation solved
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Who is at fault in the situation
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If she shops at your store on a regular basis
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Use your own judgment to solve it
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Explanation:
There is 1 question to complete.