BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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You work in a men’s store and see a customer looking at a rack of men’s suits. What would be the best thing to say as you approach this customer?
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We have some great fabric and pattern choices. What colors do you prefer?
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I see you are interested in our suits.
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The blue suits are very popular. You take a size 40 regular, right?
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I have some great suits on sale. May I should you a few?
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Explanation:
Detailed explanation-1: -You work in a men’s store and see a customer looking at a rack of men’s suits. What would be the best thing to say as you approach this customer? We have some great fabric and pattern choices.
Detailed explanation-2: -When your customer asks you to make an exception to the company policy regarding warranties, you should probably: Check with your immediate supervisor or manager. When customers return merchandise, you should: Treat them with the same respect you would if you were making a purchase.
There is 1 question to complete.