MANAGEMENT

Detailed explanation-1: -Fairness means that a business strives to treat its customers with equal respect, offering the same goods and services to all based on the same terms.

Detailed explanation-2: -Common ethical values companies work into their customer service codes of ethics are: Honesty. Responsiveness. Transparency.

Detailed explanation-3: -Respect (full) Respect for persons may perhaps be the most fundamental principle in all of ethics. Respect (full) calls on each and every one of us to respect the intrinsic dignity of all other people. If something is intrinsic to us, it is essential to our being and cannot be earned.

Detailed explanation-4: -Businesses have an ethical responsibility to customers who buy goods and services from them. Socially responsible business means that companies do the right thing for their customers. Companies consider profit, consumer satisfaction, and societal well being as equally important in the way business is conducted.

Detailed explanation-5: -A company embracing ethical behaviour transmits trust to customers. This positive behaviour boosts a customer’s perception of quality service rendered by the company. When customers recognise a company as ethical, they perceive the brand’s service excellence as superior compared to its competitors.