A hotel reservationist says, Mrs. Thompson, there are only two oceanfront suites left at the Ocean Sands Hotel, so you may want to book your trip as soon as possible. Which type of sales close is the hotel reservationist using?

MARKETING

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

A hotel reservationist says, “Mrs. Thompson, there are only two oceanfront suites left at the Ocean Sands Hotel, so you may want to book your trip as soon as possible.” Which type of sales close is the hotel reservationist using?

A	Direct
B	Bonus
C	Standing Room Only
D	Assumptive

Explanation:

Detailed explanation-1: -Which of the following is an example of a language barrier that might occur in the hospitality industry? In some cultures, it is proper behavior to present flowers or chocolates to potential business partners before a meeting, while other cultures consider it inappropriate behavior.

Detailed explanation-2: -Sales promotion techniques help in attracting new guests or customers. To attract a guest, one must first stimulate interest and a desire to act. The targeted promotion helps in increasing awareness and then turning that awareness into consumer purchasing action.

Detailed explanation-3: -What personal quality is important to express when handling a hotel guest’s complaint? Empathy.

Detailed explanation-4: -What will you do if there are disagreements about entry to the club? Refer the issues to the security, director or another pertinent individual. Block or do not allow the guest to enter the club. Solve the issue alone and make a report after.

There is 1 question to complete.

MANAGEMENT

BUISENESS MANAGEMENT

MARKETING