BUISENESS MANAGEMENT
MARKETING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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How can you leverage online reviews for business growth?
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Use reviews to help increase the brand exposure
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Improve the products with customer feedback
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Improve customer experience by engaging with online reviews
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Use the review to silent opposition to the company’s product
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Explanation:
Detailed explanation-1: -reviews influence search engine results by enabling your business to rank higher the more often your business is mentioned online. reviews increase the brand trust your customers and potential customers have. reviews offer an excellent opportunity to resolve a customer’s problem and improve business practices.
Detailed explanation-2: -Responding to negative reviews and showing your customers that you care on all platforms will ensure that you keep them happy and continue to grow their loyalty. In other words, don’t try to hide the blemish on your review page. Just give it time, attention, and a little TLC.
There is 1 question to complete.