BUISENESS MANAGEMENT
MARKETING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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To earn repeat business, you must win both the ____ and the ____ of the customer.
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mind, heart
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heart, pocket
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mind, influence
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pocket, influence
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Explanation:
Detailed explanation-1: -Typically, a repeat customer has made at least two purchases from your company. Returning customers are also known as recurring or loyal customers because they are loyal to your brand and are likely to make many more purchases from you in the future.
Detailed explanation-2: -repeat business. noun [ U ] COMMERCE. the fact that a customer returns to buy more products or services from the same company: To build repeat business from happy clients you must be honest.
There is 1 question to complete.