MANAGEMENT

Detailed explanation-1: -The competitive dimensions of operations are cost, product quality and reliability, delivery speed, delivery reliability, coping with demand change, flexibility, and new product introduction speed.

Detailed explanation-2: -Following the majority of previous studies, the current study proposes five dimensions to capture the concept of competitive priority which include (1) cost leadership, (2) product quality, (3) delivery reliability, (4) process flexibility, and (5) innovation.

Detailed explanation-3: -Slack et al. (2007) describe five basic operations performance objectives which allow the organisation to measure its operations performance. The performance objectives are quality, speed, dependability, flexibility and cost.

Detailed explanation-4: -According to Porter, there are two primary routes for competitiveness: cost leadership or differentiation. In contrast, according to Leong, within manufacturing there are actually 5 dimensions of competitive priorities: cost, flexibility, quality, delivery performance and innovativeness.