BUISENESS MANAGEMENT
MARKETING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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It helps to build a brand image
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It helps in improving visibility
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It helps in building trust & credibility
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It helps in generating bad business insights
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Detailed explanation-1: -Use online reputation management to strengthen the positive image of your brand that you have worked so hard to build. Respond to questions and negative feedback and you’ll show current and potential customers that your company is there to resolve any problems they might have.
Detailed explanation-2: -Which of the following is NOT an example of reputation management? monitor blogs only and ignore news sites, discussion forums, etc.
Detailed explanation-3: -Answer: It is very important to monitor and protect the online reputation, we can monitor online reputation in many ways like monitor review sites, Google alerts, manage social media comments and engagement, manage blog page review, verify true customers and ask them for their feedback.