BUISENESS MANAGEMENT
MARKETING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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They are product driven
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They are relationship driven
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They are emotional when deciding to buy
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There is a single step buying process.
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Detailed explanation-1: -Which statement best describes personnel in sales-oriented firms? They focus on selling the products which the organization makes rather than making what the market wants.
Detailed explanation-2: -Which of the following statements best describes a customer lifetime value (CLV)? CLV is what a customer contributes to a retailer’s profits over his or her entire relationship with the retailer.
Detailed explanation-3: -Which of the following statements about customer loyalty is true? Customer loyalty stems from an organization’s ongoing efforts to meet and exceed customer expectations.
Detailed explanation-4: -Which of the following statements is true about a retailer’s customer databases? It is the foundation for subsequent CRM activities.