BUISENESS MANAGEMENT
MERCHANDISING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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An example of the greeting approach used in the retail selling process is:
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“Good Afternoon, Ms. Edwards”
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“May I help you find a certain size?”
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“We have a great selection of leather handbags.”
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“Which sweater do you like best?”
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Explanation:
Detailed explanation-1: -A way to approach a customer that focuses on asking the customer if he or she needs assistance. With the greeting approach *, the salesperson simply welcomes the customer to the store. This lets the customer know that the salesperson is available for any questions or assistance.
Detailed explanation-2: -What do you look for when observing a customer? Buying motives that are communicated nonverbally. Why is listening important in sales? Listening helps you pick up clues to the customer’s needs.
There is 1 question to complete.