MANAGEMENT

BUISENESS MANAGEMENT

MERCHANDISING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Juan is helping a customer with a purchase. The customer cannot decide which item to buy. At this point, Juan’s best course of action to help his customer reach a buying decision would be to:
A
Show the customer more new merchandise.
B
Stop showing additional items.
C
Demonstrate another product.
D
Use the standing-room only close.
Explanation: 

Detailed explanation-1: -Juan is helping a customer with a purchase. The customer cannot decide which item to buy. At this point, Juan’s BEST course of action to help his customer reach a buying decision would be to: Stop showing additional items.

Detailed explanation-2: -If a customer is having difficulty making a buying decision, the salesperson should quit showing them additional merchandise. The standing-room-only close is used when the price of a product will soon increase. The first attempt to get a customer’s agreement to buy is a trial close.

There is 1 question to complete.