NURSING EXAM QUESTIONS
HEALTH EDUCATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Abby nodded as she listened to her friend discuss a great show she had seen. What communication technique was Abby using?
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“you” messages
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assertive communication
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active listening
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constructive criticism
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Explanation:
Detailed explanation-1: -Clarifying can involve asking questions or occasionally summarising what the speaker has said. A listener can ask for clarification when they cannot make sense of the speaker’s responses.
Detailed explanation-2: -Pay Attention Look at the speaker directly. Put aside distracting thoughts. Don’t mentally prepare a rebuttal! Avoid being distracted by environmental factors.
Detailed explanation-3: -Use I-statements I-statements focus on your needs and feelings, rather than assuming those of others.
There is 1 question to complete.