ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Select two ways that an airline may measure quality.
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Customer complaints.
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Number of employees.
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Number of on time arrivals.
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Weather in final destination.
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Explanation:
Detailed explanation-1: -Revenue passenger mile (RPM) is a transportation industry metric primarily used by the airline industry to show the number of miles traveled by paying passengers.
Detailed explanation-2: -The carrying capacity of an airplane available to create revenues is measured as available seat miles. Seat miles are calculated by multiplying the available seats for a given plane by the number of miles that plane will be flying for a given flight.
There is 1 question to complete.