ENTREPRENEURSHIP

ENTREPRENEURIAL OPERATIONS

QUALITY CONTROL

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The definition of quality as an effort to improve organizational performance using the cause and effect diagram method was put forward by ____
A
Ishikawa
B
Deming
C
Garvin
D
Elliot
Explanation: 

Detailed explanation-1: -Ishikawa diagrams are sometimes referred to as fish bone diagrams, herringbone diagrams, cause-and-effect diagrams, or Fishikawa. They are causal diagrams created by Kaoru Ishikawa to show the causes of a specific event.

Detailed explanation-2: -A fishbone diagram is a visualization tool for categorizing the potential causes of a problem. This tool is used in order to identify a problem’s root causes. Typically used for root cause analysis, a fishbone diagram combines the practice of brainstorming with a type of mind map template.

Detailed explanation-3: -According to Ishikawa, quality improvement is a continuous process, and it can always be taken one step further. With his cause and effect diagram (also called the “Ishikawa” or “fishbone” diagram) this management leader made significant and specific advancements in quality improvement.

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