ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Improvement
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Engagement of People
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Leadership
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Customer Focus
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Detailed explanation-1: -The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations. Sustained success is achieved when an organization attracts and retains the confidence of customers and other interested parties.
Detailed explanation-2: -Customer Focus ISO 9001 evaluates an organization’s objectives and initiatives to meet customer requirements and exceed customer expectations. This principle applies to product performance, as well as customer service.
Detailed explanation-3: -Quality control can be defined as “part of quality management focused on fulfilling quality requirements.” While quality assurance relates to how a process is performed or how a product is made, quality control is more the inspection aspect of quality management.