ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Quality is “fitness for use” . This definition was conveyed by ____
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William Edwards Deming
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Joseph Juran
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Philip B. Crosby
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Everything is wrong
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Explanation:
Detailed explanation-1: -According to Jospeh Juran, quality means “Fitness for use.” According to Philip Crosby, it means “conformance to requirements.”
Detailed explanation-2: -In essence, the Juran Trilogy is a universal way of thinking about quality-it fits all functions, all levels, and all product and service lines. The underlying concept is that managing for quality consists of three universal processes: Quality Planning (Quality by Design) Quality Control (Process Control & Regulatory)
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