ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Top level management
|
|
|
Middle level management
|
|
|
Frontline management
|
|
|
All of the above
|
Detailed explanation-1: -Quality objectives are set by top managers and subsequently communicated to employees.
Detailed explanation-2: -Quality objectives are set by top managers and subsequently communicated to employees (ISO 9001:2015, Quality Management Systems).
Detailed explanation-3: -Answer: option (a) top-level management Explanation: Organizations need to establish quality goals for relevant features, levels, and processes within the quality management system. It is the organization itself that determines which features, levels, and processes are relevant.
Detailed explanation-4: -What is an ISO Quality Policy? Top Management is responsible for establishing, reviewing and maintaining the quality policy and quality objectives. The quality policy should build on corporate objectives and values and be appropriate to the purpose and context of the organization.