GK
BUSINESS MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
To judge where changes need to be made
|
|
|
To figure out if employees are happy with the changes
|
|
|
To measure whether the change has achieved the objective
|
|
|
To see if there has been any transformation
|
Detailed explanation-1: -Key performance indicators, also known as KPIs, help you measure and evaluate the effectiveness of solutions, functions and processes in your business. KPIs take into account your business’ strategic goals and measure performance against a specific target, defined from a strategic, planning or budget point of view.
Detailed explanation-2: -The most important KPI to track when going through a digital transformation is customer experience.
Detailed explanation-3: -KPI is defined as a measurable value that demonstrates how well & effectively organization is achieving key business objectives. As per Oxford’s dictionary, KPI is defined as a quantifiable measure used to evaluate the success of an organization, employee, etc. in meeting objectives for performance.
Detailed explanation-4: -Key performance indicators (KPIs) measure a company’s success versus a set of targets, objectives, or industry peers. KPIs can be financial, including net profit (or the bottom line, gross profit margin), revenues minus certain expenses, or the current ratio (liquidity and cash availability).