GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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True
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False
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Either A or B
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None of the above
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Detailed explanation-1: -Mobile technology makes the shopping experience more efficient, more personalized and more convenient. A positive customer experience is essential to any retailer. Mobile apps can help locate items, provide customer service and simplify the checkout processes. This benefits the retailer’s bottom line as well.
Detailed explanation-2: -The introduction of technology in service sector gives us more than service automation and the ability to provide service at a lower cost. It also gives us the opportunity to gather customer data, analyze customer data, and use the data analysis to better meet customers’ needs and result into customer satisfaction.
Detailed explanation-3: -Digital technology enables the features customers want the most, including: Detailed tracking. Inventory transparency. Buy online pick up in-store (BOPIS)
Detailed explanation-4: -The use of technology has made it easier for retailers to keep track of their supply chains. These include real-time delivery, cross-docking, and third-party logistics.