GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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unsolicited advice.
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limited information.
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complete attention.
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personal opinions.
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Detailed explanation-1: -A customer service mindset is all about putting the customer first. It is about demonstrating that you care about their satisfaction and meeting their needs. This means that, no matter the situation, you always aim to please the customer. But it can be challenging, especially when your customer is angry or upset.
Detailed explanation-2: -A good customer service mindset comes from putting yourself in the customer’s shoes, listening intently, empathizing with their needs, and doing what you can to make them happy. The end goal of a customer service mindset is to build a positive reputation for your company.
Detailed explanation-3: -A customer-service mindset is an attitude that customer satisfaction always comes first. To demonstrate a customer-service mindset, employee should: make customers feel welcome, be willing to answer questions or find answers to questions.
Detailed explanation-4: -Demonstrate Excellent Customer Service. Train Your Agent for Customer Service Mindset. Consider Customer Feedback. Show Empathy to the Customer. Build a Strong Relationship With the Customer. Develop a Positive Company Culture. Celebrate Team Success. Put Yourself in Customer Shoes. More items •11-Apr-2022