GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
When talking with a customer it is important to find what the customer
A
needs and wants
B
makes for a living
C
drives
D
owns
Explanation: 

Detailed explanation-1: -Knowing and understanding customer needs is at the centre of every successful business, whether it sells directly to individuals or other businesses. Once you have this knowledge, you can use it to persuade potential and existing customers that buying from you is in their best interests.

Detailed explanation-2: -Focus groups. Customer surveys. Social media listening. Keyword research. Customer journey mapping. 23-Jan-2023

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