GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Which of the following KPI’s would the strategy of “change in management style” be appropriate to respond to (select all that apply)
A
Level of staff turnover
B
Rate of staff absenteeism
C
Percentage of Market Share
D
Rate of Productivity Growth
Explanation: 

Detailed explanation-1: -We use change management KPI metrics, that’s how. Key performance indicators (KPI) are values that every business can measure and track – values that show the effectiveness of your performance as an organization toward your business objectives.

Detailed explanation-2: -Key performance indicators (KPIs) are targets that help you measure progress against your most strategic objectives. While organizations can have many types of metrics, KPIs are targets that are “key” to the success of your business.

Detailed explanation-3: -Lagging KPIs are used to determine the result of past performance, such as production, volume or a result. They are easy to measure as they are typically a simple value that is used to understand how well a process is performing.

Detailed explanation-4: -KPI management is a process by which organizations monitor the performance of their metric goals and objectives against desired outcomes. Managers analyze the information compiled against the original metric objectives, providing insight into whether the organization is performing according to its plan.

There is 1 question to complete.