GK
HUMAN RESOURCE MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
Achieving a conflict resolution requires negotiating prowess only.
|
|
True
|
|
|
False
|
|
|
Either A or B
|
|
|
None of the above
|
Explanation:
Detailed explanation-1: -Conflict negotiation is the process of resolving a dispute or a conflict permanently, by providing for each sides’ needs, and adequately addressing their interests so that they are satisfied with the outcome.
Detailed explanation-2: -Use yes, and statements. Don’t point fingers. Let the person explain themselves, and actively listen. Use I statements. Maintain a calm tone. Show a willingness to compromise or collaborate. Don’t talk behind people’s backs. Don’t take anything personally. More items •10-May-2021
There is 1 question to complete.