If you hear a project manager saying to a customer We all agree that this project is important. Lets not fight over a few thousand dollars, what conflict resolution technique is the project manager trying to use?

HUMAN RESOURCE MANAGEMENT

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

If you hear a project manager saying to a customer “We all agree that this project is important. Let’s not fight over a few thousand dollars, “ what conflict resolution technique is the project manager trying to use?

A	Smoothing
B	Problem Solving
C	Forcing
D	Compromising

Explanation:

Detailed explanation-1: -Problem solving (collaborating) and compromising are the two most important conflict resolutiontechniques. Conflict management is a key general management skill.

Detailed explanation-2: -Which of the following types of project management power will BEST help the project manager gain the cooperation of others? Generally, the best forms of power are reward or expert. The project manager has not had time to become a recognized expert in the company (choice D) and reward is not included as a choice here.

Detailed explanation-3: -(9) Which of the following is an important action that must be taken by top management when implementing project management in an organization? Completely selling the project management concept to the entire organization.

There is 1 question to complete.

GENERAL KNOWLEDGE

GK

HUMAN RESOURCE MANAGEMENT