GENERAL KNOWLEDGE

GK

HUMAN RESOURCE MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The objective of critical incident approach is ____
A
to identify the critical tasks of a job
B
analysing the middle and top-level managers.
C
to describe their daily activities in their daily log book.
D
a. structured job analysis questionnaire that contains different items
Explanation: 

Detailed explanation-1: -Identify tasks or behaviors that lead to ineffective job performance; • Identify tasks or behaviors that lead to effective job performance; • Uncover overall skills, attitudes, knowledge or values that contribute to effective or ineffective job performance.

Detailed explanation-2: -The critical incident method is a type of appraisal system which involves gathering data, facts, or samples so as to determine accuracy in the performance of employees and general trends if there are any.

Detailed explanation-3: -Answer & Solution Critical incident technique is a method of gathering facts (incidents) from domain experts or less experienced users of the existing system to gain knowledge of how to improve the performance of the individuals involved.

Detailed explanation-4: -When was the Critical Incident Method used, and for what purpose? Critical Incident Method was developed in 1954 to aid the US Air Force Pilots during World War 2 to understand why certain pilots were selected, classified, and evaluated.

There is 1 question to complete.