GENERAL KNOWLEDGE

GK

MARKETING MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Customer’s satisfaction alone can ensure success. Which marketing concept holds this view?
A
Production concept
B
Product concept
C
Marketing concept
D
Selling concept
Explanation: 

Detailed explanation-1: -The societal marketing concept holds that the task of any organisation is to identify the needs and wants of the target market and deliver the desired satisfaction in an effective and efficient manner so that the long-term well-being of the consumers and the society is taken care of.

Detailed explanation-2: -Customer satisfaction is defined as a measurement that determines how happy customers are with a company’s products, services, and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or changes its products and services.

Detailed explanation-3: -Modern marketing concept aims at complete customer satisfaction by fulfilling their needs and wants. Consumer concept believes in giving attention to individual customer.

Detailed explanation-4: -The marketing concept rests on four pillars: target market, customer needs, integrated marketing and profitability.

There is 1 question to complete.