GENERAL KNOWLEDGE

Detailed explanation-1: -Giving employees a voice, showing them you value their opinions, and responding to any feedback they have, can make staff feel more connected to an organization. This can help improve emotional intelligence by: Engendering positive feelings towards the business. Improving employee communication skills.

Detailed explanation-2: -Employees with low emotional intelligence may be unable to accept feedback. If you get on their wrong side, they tend to hold a grudge and find it difficult to trust others. They take feedback very personally and view it as an attack on their character or personality.

Detailed explanation-3: -Emotionally intelligent leaders are able to sense other people’s potential. They also seek open feedback. In combination, this helps to uncover team members’ developmental needs: by coaching and mentoring them towards improving these needs, stronger relationships are developed in the workplace.

Detailed explanation-4: -There are three generally accepted ways to measure EI: self-reporting, other-reporting, and ability testing. Self-reporting asks candidates to evaluate their own emotional intelligence, similar to a personality test.