GENERAL KNOWLEDGE

Detailed explanation-1: -The philosophy of satisfying customers’ needs while meeting organizational profit goals is called the marketing concept and guides all of an organization’s marketing activities.

Detailed explanation-2: -In marketing, satisfying customer needs and wants is the easiest way to increase profits and sell more products and services. The definition of desire in marketing is finding what the consumer is longing for and needing. Marketing strategies look to fulfill different needs to get the consumer to buy the product.

Detailed explanation-3: -The customer satisfaction goals you should aim for are: improving customer loyalty, increasing customer service satisfaction rates, increasing product advocacy, improving product usability, and driving successful cross-team collaboration.

Detailed explanation-4: -Get to know your customer’s needs. Develop an in-house customer-first culture. Customise the customer experience to meet your customer’s needs. Optimise the customer experience. Measure and improve customer satisfaction. 23-Jul-2021