To earn repeat business, you must win both the ..... and the ..... of the customer.

MARKETING MANAGEMENT

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

To earn repeat business, you must win both the ____ and the ____ of the customer.

A	mind, heart
B	heart, pocket
C	mind, influence
D	pocket, influence

Explanation:

Detailed explanation-1: -repeat business. noun [ U ] COMMERCE. the fact that a customer returns to buy more products or services from the same company: To build repeat business from happy clients you must be honest.

Detailed explanation-2: -SHUT UP AND LISTEN. As a species, human beings are completely inefficient when it comes to listening (much like a rock). KNOW YOUR CLIENTS. Time to channel that zen-like focus. COMMUNICATION IS KEY. BE CONFIDENT. BE THE AUTHORITY. CHALLENGE THE NORM. SHARE YOUR RESULTS. 04-Oct-2022

Detailed explanation-3: -Prioritize Customer Service. Keep Customers Up to Date on Their Orders. Provide Coupons. Use Social Media Effectively. Reduce Purchase Friction. Provide Loyalty Rewards. Start Memberships. Collect Contact Information. More items

There is 1 question to complete.

GENERAL KNOWLEDGE

GK

MARKETING MANAGEMENT