GENERAL KNOWLEDGE

GK

MARKETING MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What is often the result of positive customer/client relation?
A
Additional stress
B
More complication
C
Repeat business
D
Increased training
Explanation: 

Detailed explanation-1: -Positive customer relations give companies more insight into their customer’s problems because it creates an open channel of communication for relaying customer feedback. This leads to better individual interactions with customers, which builds up trust over time and influences their buying decisions.

Detailed explanation-2: -Positive customers relations refer to long-term relationships that benefit both the customers and the business. Such relations can help your business connect with customers on a much more personal level where you no longer treat them as transactions but see them as partners in your growth.

Detailed explanation-3: -Building a working relationship with customers is key to the long-term success of a business. Having a strong connection based on trust and communication helps customers feel more secure and connected with a brand, and it can also lead to growing customer retention and your repeat purchase rate.

Detailed explanation-4: -Customer loyalty. Loyal customers have many benefits for businesses. Increase profits. These long-term customer relationships established through customer service can help businesses become more profitable. Customer recommendations. Increase conversion. Improve public image. 28-May-2021

Detailed explanation-5: -Understand and meet your customers’ hierarchy of needs. You can’t create an authentic, long-lasting connection without understanding the other person. Prioritize consistency above all else. Invest in emotional connections, not just customer satisfaction. 23-May-2022

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