MANAGEMENT

Detailed explanation-1: -Downward Communication – This may be defined as information that flows from superiors to subordinates. The most common reasons for downward communication are for giving job instructions, explaining company rules, policies and procedures and giving feedback regarding job performance.

Detailed explanation-2: -The chain of command is a very traditional way of structuring a company’s authority levels. It’s common to see the same chain-of-command structure at various organizations, from customer-based businesses to government entities.

Detailed explanation-3: -Communication within an organization can take one of the four routes – downward, upward, lateral and diagonal.

Detailed explanation-4: -There are 5 main types of communication flow within an organization: downward, upward, lateral, diagonal, and external.

Detailed explanation-5: -Formal communication follows a hierarchical structure and chain of command. The structure is typically top down, from leaders in various departments and senior staff in the organization, which funnel down to lower level employees.