BUISENESS MANAGEMENT
CUSTOMER SERVICE
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
moderately important
|
|
necessary in certain cases
|
|
a top priority
|
|
its only objective
|
Detailed explanation-1: -A customer service mindset is the desire to help people in any way possible. It’s about making sure they feel taken care of and respected, and it starts the moment someone gets in touch with you.
Detailed explanation-2: -A customer-service mindset is the belief that providing customers with excellent service should be a business’s top priority. Smart business owners and managers understand that satisfying customers gives them the ability to achieve their company’s goals.
Detailed explanation-3: -Helps build better overall business relationships – it’s about building relationships with people that matter for your business; your customers and your employees. The more you give back to them, the more you will get out of them.
Detailed explanation-4: -Customer service is important because it inspires customer loyalty and makes employees’ jobs easier. This, in turn, helps businesses grow. By providing great customer service, organizations can recover customer acquisition costs, retain talent, and foster brand loyalty.