MANAGEMENT

Detailed explanation-1: -Ethics in customer dealings improves the quality of service and fosters positive relationships. Business ethics is about being able to differentiate between what is wrong and right and conduct all dealings based on what is right even when doing the wrong thing will reap richer benefits at least short term.

Detailed explanation-2: -Businesses have an ethical responsibility to customers who buy goods and services from them. Socially responsible business means that companies do the right thing for their customers. Companies consider profit, consumer satisfaction, and societal well being as equally important in the way business is conducted.

Detailed explanation-3: -Which of the following statements is true of business ethics? All business actions deemed unethical by society are necessarily illegal. Business ethics and personal ethics are synonymous. The acceptability of behavior in business is determined by not only an organization but also its stakeholders.