BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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by helping to organize the warehouse
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by talking about the problem with co-workers
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by calling back as soon as possible with an answer
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by following up to see if the customer is satisfied with your company’s service
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Detailed explanation-1: -You can demonstrate a customer-service mindset in many ways, but it generally boils down to being patient, respectful, and responsive.
Detailed explanation-2: -Inferior product or service. Not surprisingly, dissatisfaction with a product or service is a common cause of customer complaints. If your product doesn’t fulfill the expectations of your customers, or you make promises about a product that aren’t realized, you can expect customers to be unhappy.
Detailed explanation-3: -Principles of good customer service. Listening, understanding your customer’s needs, thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.