MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Age, gender and education level are examples of customer’s attributes categorized as ____
A
Psychographic information
B
Demographic information
C
Firmographic information
D
None of the above
Explanation: 

Detailed explanation-1: -Demographic-or more broadly, sociodemographic-statistics refer to characteristics of a population, such as age, race, ethnicity, gender, sexual orientation, income, education, and marital status.

Detailed explanation-2: -Examples of demographic characteristics include age, race, gender, ethnicity, religion, income, education, home ownership, sexual orientation, marital status, family size, health and disability status, and psychiatric diagnosis."

Detailed explanation-3: -Demographics describe who we are as individuals, for example: ethnicity, age/generation, gender, income, marital status, education, and homeownership.

Detailed explanation-4: -There are six major types of demographic segmentation: Age, gender, occupation, income, education, and family status. However, you can target other demographics that suit more the product or service you offer, such as ethnicity or religion.

There is 1 question to complete.