MANAGEMENT

Detailed explanation-1: -They identified 4 types of culture – clan culture, adhocracy culture, market culture, and hierarchy culture. You can take the Organizational Culture Assessment Instrument (OCAI) to assess your organization’s culture in just 15 minutes and make strategic changes to foster an environment that helps your team flourish.

Detailed explanation-2: -A customer service culture is about what’s happening inside your company. The culture is how your company’s visions, values, and mission are upheld with your employees and customers. With a positive customer service culture, your employees will feel empowered to put the customer first.

Detailed explanation-3: -Company culture is the shared values, attitudes, behaviors, and standards that make up a work environment. It is about the experience people have at work and how that experience aligns with the external brand and messaging of the company. Culture is what creates the day-to-day experience at a company.

Detailed explanation-4: -Corporate culture can have a huge impact on the fortune of a company and its employees. There are four distinct types of culture: clan culture, adhocracy culture, market culture, and hierarchy culture.