MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Demonstrating a customer service mindset primarily involves considering customers’
A
wages
B
habits
C
appearance
D
needs
Explanation: 

Detailed explanation-1: -To demonstrate a customer-service mindset, employees must believe that customers deserve their. unsolicited advice. limited information. complete attention.

Detailed explanation-2: -A customer service mindset is all about putting the customer first. It is about demonstrating that you care about their satisfaction and meeting their needs. This means that, no matter the situation, you always aim to please the customer. But it can be challenging, especially when your customer is angry or upset.

Detailed explanation-3: -Demonstrate good customer relations by doing the following: considering and attempting to meet their needs, concentrating on them without distractions, following up with them, following through on what you say you are going to do, and being efficient in handling issues.

There is 1 question to complete.