MANAGEMENT

Detailed explanation-1: -Customer service is important because it inspires customer loyalty and makes employees’ jobs easier. This, in turn, helps businesses grow. By providing great customer service, organizations can recover customer acquisition costs, retain talent, and foster brand loyalty.

Detailed explanation-2: -Don’t underestimate the value of excellent customer service – it all comes down to creating a memorable experience for your customers. Great customer service as a competitive advantage will increase loyalty, bring in new customers, increase revenue, and help you stand out from the pack.

Detailed explanation-3: -A customer service mindset can improve the company’s image and generate new customers. It also enhances the company’s internal culture by rewarding employees for their hard work and making them feel like they are a valued part of the organization.