MANAGEMENT

Detailed explanation-1: -Contactless payment. Contactless technology is speeding up the payment process. Shoppers can tap their credit card or mobile device onto a device onto a payment terminal, pay for their products, pay for their products, and leave the store within just a few seconds.

Detailed explanation-2: -Treat social media as part of your sales funnel More than a quarter of social media users use social platforms for “inspiration for things to do and buy.” Another 26.3% use social for “finding products to purchase.” An even larger number of social users turn to social networks to research brands: 43.5%.

Detailed explanation-3: -Remember to greet customers with a smile and a friendly hello when they enter your retail premises and say thank you and goodbye to them when they leave. If you’re talking on the phone, smile whilst you’re speaking, and on social media or live chat try to be personable and not corporate – or worse, scripted.