BUISENESS MANAGEMENT
CUSTOMER SERVICE
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Use lots of technical terms.
|
|
|
Avoid slang.
|
|
|
Choose words the average person will understand.
|
|
|
Stay away from jargon.
|
Detailed explanation-1: -Expert-Verified Answer. Use lots of technical terms is not an example of using the right words.
Detailed explanation-2: -For example, the term ‘ senescence’ is a technical term in biogerontology and frequently used in the study of cell processes. That is a technical term.
Detailed explanation-3: -Technical terms are words or phrases that people use in a specific career field. These terms can be any word, phrase or acronym that has a specialized meaning within a particular field of expertise, such as words for equipment, personnel, software or processes.
Detailed explanation-4: -Reason for change: The word “quickly” means “rapidly, with speed, ” whereas “promptly” means “both soon and quickly, ” so the latter is the right word choice in this sentence.