BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Stereotypes help you meet customer’s needs.
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Stereotypes give you the best idea of who the customer is.
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Stereotypes help you find out what the customer wants.
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Stereotypes can cause you to misjudge and mistreat customers.
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Detailed explanation-1: -What are some examples good customer service? In retail, examples good customer service include remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, and more. Read on below to discover what you can do to level up your customer strategies.
Detailed explanation-2: -Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey-from marketing to sales to customer service and everywhere in between. In large part, it’s the sum total of all interactions a customer has with your brand.
Detailed explanation-3: -Which of the following statements are not true of satisfied customers? Satisfied customers do not share their experience with other people.
Detailed explanation-4: -Politeness today means putting the customers’ needs before your own. It means consistently being welcoming, using their name, being respectful and interested in the customer. It means listening to them and watching our language around customers.