BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Internet
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Mobile Technologies
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Electronic Mail (E-mail)
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Elevated Profitability
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Detailed explanation-1: -Customer relationship management (CRM) is a technology that allows businesses both large and small to organise, automate, and synchronise every facet of customer interaction. CRM system examples include marketing, sales, customer service, and support.
Detailed explanation-2: -What Is CRM Email Marketing? CRM (customer relationship management) is a term used to describe the practices and technologies companies use to better understand customers, promote positive interactions, and improve business relationships.
Detailed explanation-3: -Yes, most CRMs can send emails. With automated emails, you can nurture prospects and convert leads into sales. Emails are also useful when you want to reach a large number of people. CRMs let you send bulk emails to your lists or to segments you’ve created.
Detailed explanation-4: -What is Gmail CRM? Gmail CRM or Google CRM) integrates directly into your inbox and brings powerful CRM functionality to your favourite email platform. Small businesses choose Gmail CRM because it helps them focus their attention on caring for, and nurturing, their clients and leads.