BUISENESS MANAGEMENT
CUSTOMER SERVICE
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Cheryl works at Sears and is assigned to sell an elliptical training machine. Cheryl completed the product training a week ago. What should Cheryl do to better prepare?
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Find the elliptical training machine box and read whatever information came with it
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Demonstrate the elliptical machine in the store with customers until she is familiar with its features
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Ask her boss to assign her to another department she is more familiar with.
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Switch departments with another sales associate.
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Explanation:
Detailed explanation-1: -Cheryl works at Sears and is assigned to sell an elliptical training machine. Cheryl completed the product training a week ago. What should Cheryl do to better prepare? Ask her boss to assign her to another department she is more familiar with.
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