BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Lock up expensive merchandise
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Acknowledge and greet all customers in a friendly manner as they enter the store
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Put security cameras in plain view of the customer
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Use mirrors that make aisles visible to the cashier
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Detailed explanation-1: -One of the most effective ways to prevent shoplifting is to make sure there are enough employees on the floor. Large stores often assign specific floor sections to employees so they’re responsible for greeting and assisting all customers that enter that specific area.
Detailed explanation-2: -Install cameras and mirrors. If you really want to get serious about preventing (and prosecuting) shoplifters, equip your store with cameras and security mirrors. Not only will you be able to help identify shoplifters but also the mere presence of these items will act as theft deterrents.
Detailed explanation-3: -The most typical strategy would involve a high price item or items, a nearby exit, and a fast getaway. For example, a shoplifter might grab several expensive leather coats, run out a nearby exit and into a waiting getaway car. For this reason, stores often keep expensive merchandise as far from the exits as possible.