MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What might an employee receive from a business for routinely helping customers with their probems and satisfying their needs?
A
a promotion
B
an expense account
C
a thank you
D
a compliment
Explanation: 

Detailed explanation-1: -What might an employee receive from a business for routinely helping customers with their problems and satisfying their needs ? A promotion. (Employees who regularly demonstrate a customer service mindset often enjoy career advancement, such as promotions and raises, as a result).

Detailed explanation-2: -You can demonstrate a customer-service mindset in many ways, but it generally boils down to being patient, respectful, and responsive.

Detailed explanation-3: -A customer service mindset can improve the company’s image and generate new customers. It also enhances the company’s internal culture by rewarding employees for their hard work and making them feel like they are a valued part of the organization.

Detailed explanation-4: -Why is customer service so important? It can be the difference between a hot IPO and just keeping the lights on. Providing great customer service can generate more marketing and sales opportunities. So meeting your customers’ satisfaction is paramount to keeping your business growing successfully.

There is 1 question to complete.