BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following are appropriate reasons for following up with a customer?
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You are curious whether a gift your customer purchased was well received
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You want to know why a customer did not make it in for a special sale
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You finally located an item the customer asked for a while back
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You haven’t seen the customer in a long time and are wondering if she is shopping somewhere else now
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Explanation:
Detailed explanation-1: -Which of the following statements best describes why a client record system is called a “living” record? You should record basic information that allows you to stay in touch with customers and specific information that reminds you of their purchases and preferences.
There is 1 question to complete.