MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Which of the following is a benefit to an employee of a business providing excellent customer service?
A
Lower number of returns
B
Improved reputation in the marketplace
C
Customers may increase their spend with the business
D
Positive working environment
Explanation: 

Detailed explanation-1: -“Positive” work environments can be defined as those workplaces where there is trust, cooperation, safety, risk-taking support, accountability, and equity.

Detailed explanation-2: -There are three key employer characteristics a job seeker should look for in an employment relationship: reputation, career advancement and work balance.

There is 1 question to complete.